Michael Calvert

Director & Founder, North Wales Foot Care | Founder, Front Desk Pro UK

Michael Calvert is the founder and director of North Wales Foot Care, one of the region’s leading Foot Health Practitioner services. Starting as a sole practitioner providing domiciliary foot care, he has successfully grown the business into a multi-practitioner organisation serving private patients, care homes, and clinic locations across North Wales.

With a passion for improving patient care and business efficiency, Michael has developed systems and processes that support sustainable growth while maintaining a patient-centred approach. He is also the co-founder of Front Desk Pro UK, an AI-powered telephone answering service designed to help healthcare businesses improve patient communication and reduce administrative pressures.

Michael is passionate about sharing real-world experiences, practical business lessons, and innovative ideas that help fellow practitioners build successful and rewarding careers.

What I Wish I’d Known When I Started: Growing a Foot Health Practice

In this practical and honest session, Michael Calvert shares the journey of building North Wales Foot Care from a single-practitioner mobile service into a thriving multi-practitioner business serving clinics, care homes, and patients across North Wales.

Drawing on over a decade of experience, Michael discusses the challenges, mistakes, and successes encountered along the way. Topics include building a team, managing growth, creating systems that save time, working with care homes, improving patient access, and embracing technology to streamline operations.

Attendees will leave with practical ideas they can apply to their own practices, whether they are just starting out or looking to take their business to the next level.